Delahaye Moving recognises the importance of protecting the privacy of personal
information collected from you.
This Privacy Policy sets out how we protect the privacy of your
personal information collected in connection with your access to the website
and in our dealings with you, in accordance with the Data Protection Act.
What is personal information?
Why do we collect personal information?
What information do we collect?
How do we collect your personal information?
How we use your personal information?
Will personal information be disclosed to third parties?
Access to and correction of information we hold about you
Ensuring your personal information is up to date.
Security
Online Privacy Issues
Do I have to be identified at all?
Sensitive Information
Security of your personal information online
Changes to this Privacy Policy
What is personal information?
Personal information is any information about you that identifies
you or information by which your identity can be reasonably identified.
Why do we collect personal information?
We collect personal information so that we are able to effectively
provide you with goods and services that we supply.
What information do we collect?
The types of personal information that we collect will depend
on the circumstances of collection and the kind of service that you request
from us. We usually collect personal information such as your name, address,
company, telephone number, job title and, in some instances, your financial
details. When you use the internet, we collect information relating to the pages
on websites that we operate which you visit.
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How do we collect your personal information?
Personal information is generally collected during the course
of our relationship with you. We may collect personal information about you
when you deal with us over the telephone, send correspondence, visit websites
that we operate or through personal contact. There may be occasions when we
collect information about you from a third party, for example from a work associate
who provides such information to us or from a database provided to us.
How we use your personal information?
We use the personal information that we collect to provide our
services to you, to fulfil administrative functions associated with these services,
for example billing, to enter into contracts with you and/or third parties and
for marketing and client relationship purposes.
When we collect your personal information we will give you the
option of advising us that you do not want us or any third party to use the
information for any disclosed secondary purpose. You may also at any later date
notify us of your preference on this issue by contacting our privacy officer
(see below for contact details).
Will personal information be disclosed
to third parties?
Unless otherwise stated, we may disclose your personal information
to third parties for example to our joint venture partners in staging events,
to our clients, and to contractors who provide certain services to us. We or
they may use your personal information to assist in supplying and improving
products and services made available to you and also providing you with goods,
services or promotions which may interest you and bringing these to your attention.
Your information may also be provided to related companies in
our corporate group. If we provide your personal information to a third party
we will generally require that party to protect your information in the same
way that we do.
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Access to and correction of information
we hold about you.
We will on request provide you with access to the personal information
we hold about you in accordance with the National Privacy Principles. We may
recover our reasonable costs from you in supplying you with access to this information.
If we decline to give you access in certain circumstances we will provide you
with reasons for this. To request access, please contact our privacy officer
(see contact details below).
Ensuring your personal information
is up to date.
We will take reasonable steps to ensure that your personal information
is accurate, up to date and complete whenever we collect or use it. You may
contact us at any time to update your personal information or to tell us that
the information is inaccurate or incomplete.
Security
We will take all reasonable precautions to safeguard your personal
information from loss, misuse, unauthorised access, modification or disclosure.
We use a variety of physical and electronic security measures including restricting
physical access to our offices, firewalls and secure databases.
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Online Privacy Issues
To the extent that the other sections of this Privacy Policy
apply to online privacy issues, they form part of the terms of use for any website
operated by us. This section of the policy provides information specifically
relating to websites operated by us.
(a) Online collection of personal and aggregated data
We will collect personal information from web sites operated
by us where you register for email bulletin services, register as a member or
purchase goods or services through the web site. We will use this information
for providing the relevant service to you and in other ways described in this
policy.
We may also collect other information when you access a web
site operated by us - some of this is personal information and some of it is
not - to optimise our goods and services including our web pages for your computer.
This information will include the identity of your internet browser, the type
of operating system you use, your IP address and the domain name of your internet
service provider.
This information is aggregated for reporting purposes. Personal
identifiable characteristics are removed and users remain anonymous unless you
have provided express consent to us to recognise your usage. This data is gathered
by us to examine internet trends and demographics and to assist in improving
web sites operated by us, and may be provided to third parties for marketing
and research purposes.
(b) Cookies
To enhance your experience with web sites operated by us, many
of our web pages use "cookies". Cookies are text files that a web
site transfers to your computer's hard drive for record keeping purposes. Web
sites operated by us use cookies to support your current activity on the web
site by providing a unique identifier in order to allow our web server to distinguish
your web browser from any other web browser accessing the web site, and to customise
the web site for you. They also allow us to follow usage patterns and compile
data that may help us improve the web site and targeting advertising. Cookies
by themselves do not tell us your e-mail address or other personal information.
However, once you choose to provide the web site with personal information this
information may be linked to data stored in the cookie.
You should adjust the settings in your web browser if you do
not want information collected through the use of cookies. However, this may
slow down or restrict access to parts of the web site.
(c) Links to other web sites
Some of the web sites operated by us contain links to third
party web sites, being advertisers, sponsors or other companies that we have
a relationship with. Although a web site may be linked to a web site operated
by us, we are not responsible for the privacy practices of the linked web site.
Any concern that you may have in relation to privacy policies of a linked third
party web site should be directed to the operator of that web site.
(f) Promotional e-mail
If you are receiving promotional e-mail from us and you no longer
wish to receive this information, please e-mail us and we will ensure that you
no longer receive this information.
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Do I have to be identified at all?
Whenever it is lawful and practical to do so, you may transact
with us without providing personal information. This may however impact on the
level of service we can provide to you.
Sensitive Information
Sensitive information can be information about your racial or
ethnic origin, political opinions, membership of a political association, religious
beliefs or affiliations, philosophical beliefs, membership of a professional
or trade association, membership of a trade union, sexual preferences or practices,
criminal record or health.
We will not usually collect sensitive information. However,
if we do, it will usually be for the purposes of providing our goods or services.
We will seek your consent to collect sensitive information if required by the
National Privacy Principles.
Security of your personal information online
Generally, e-mail is not a secure way to communicate and you
should be aware of this when sending personal information to us by e-mail.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time as our business
requires or as the law changes.
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